This privacy notice explains how Macau Explorer handles personal data when you use woolshakeship.click, make an inquiry, or book a guided architecture or photo walk. It covers the information we collect, why we use it, and the choices available to you.
We may collect your name, email address, phone number if you provide it, inquiry message, tour date and group details, and any accessibility or dietary information you choose to share. We also process limited technical data such as server request metadata and browser or device information.
We receive data when you submit a contact form, send an email, call us, or share details during booking discussions. Technical information is collected from your browser and device through normal website operation and security logs.
Our cookies are used for two purposes: keeping the site working properly and remembering your privacy preferences. We do not confirm the use of analytics or advertising cookies.
We use cookies only for essential site operation and to store privacy preferences. You can block or delete cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.
We process personal data to answer inquiries, arrange route consultations, confirm bookings, manage payment-related administration, and communicate practical details about the experience. We also use limited technical data to keep the website secure, deliver content correctly, and maintain reliable operation.
We may rely on external partners for hosting, email handling, security, and similar support functions. These partners are expected to use data only for the services they provide to us and to handle it with appropriate confidentiality and security measures.
Personal data may be shared with service providers that help us operate the website, manage communications, or support technical delivery. We may also disclose information if required by law, to respond to a valid legal request, or to protect our rights, users, or systems.
You may ask us to review, correct, or delete personal data that we hold about you, and you may object to certain uses where the law allows it. If a request cannot be fully granted, we will explain the main reason in practical terms.
To make a privacy request, contact us using the details in this notice and describe what you want us to do. We may need limited information to verify your identity and locate the relevant record before we respond.
Inquiry and booking records are kept for the period needed to manage the request, complete the service, and maintain ordinary business records. Technical logs are kept for a shorter period unless they are needed for security, troubleshooting, or legal reasons, after which they are deleted or anonymized where appropriate.
If we make material changes, we will update this page and may use reasonable means to draw attention to the update. The revised notice applies from the date it is posted unless a different effective date is stated.
